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Customer Testimonial

Esther Is Back In Zoom Zoom Mode!

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Recent customer, Esther, shares some fantastic comments for our team here at West Coast Mazda!

“I ❤️ my Zoom Zoom. And having it in great condition is important to me and I’m glad that when I enquired about tires & battery, I had the prices and information given to me right away- Alijah was great in knowing the answers with much enthusiasm. I came on a Sat morning and when I called after leaving the dealer to book an appointment, I was scheduled the next working day- Monday! If you saw my tire condition (tread to wear bar-you would know my concerns about getting in a timely manner due to the rainy weather.. was important.. And I’m so happy I only had to endure 1 day driving in the rain.. Clenching the steering wheel and squeezing my butt all the way on my drive due to my tires. Leaving the dealer on Mon and driving on Tuesday was a completely different experience. I definitely was in zoom zoom mode again. Feeling completely safe knowing I had really great tires for my drive.. Alijah, you were right- I love the tires and they handle great. And quiet too! So glad I took your advice. Thank you! And the replacement of the car & fob battery definitely makes it a piece of mind! Thanks Jose! Thanks for the great service! This is for the mechanics in the back! And Alijah for recommending a great tire! These will definitely will keep me zoom zooming for awhile again- safely! I am happy to be back in PoCo and seeing the great staff again at this dealer! Truly a great environment. Feels like home.. Always a great pleasure to see John too! Keep up the great work everyone! Esther”

We really appreciate you taking the time to provide such positive comments to Mazda Canada on the recent survey that you completed with them Esther, particularly regarding our staff and how please you have been with them. We look forward to seeing you again soon!

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Thank YouI had owned a Miata previous to my purchase of the Mazda 3 at West Coast Mazda. Reason for owning a second Mazda is due to the service I had received from Radford Winters and Jose Aguirre in the service department. These two service representatives work as if it is their first day on the job: service with a smile, bringing passion to their jobs, conduct themselves in a professional manner balanced with an informal yet personal approach. They demonstrate product knowledge and care for the customers’ needs. They listen to my issues and provide detailed communication at their earliest convenience. They clearly have a love, enthusiasm and passion for Mazda as well as servicing their clients. I definitely look forward to having their continued support to take care of my new Mazda 3. Thank you Radford and Jose. Mazda Canada is fortunate to have these two valued Mazda representatives. They re-ignited the passion in me: owning a second Mazda!

Sincerely, Patrica Lee

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