Dear Ms. Leo,
I am writing to express my appreciation for the service team at your Pitt Meadows West Coast Mazda site.
My wife, Cynthia, and I have been happy Mazda owners since 2004 when we bought our first Mazda 3 which served us very well for 10 years. Over that time, we built up a satisfying relationship with many of the service staff at Mazda, but especially with Mr. Jose Aguirre. Our car was consistently ready when promised, the service performed was exemplary and we never had to return for adjustments, and the team’s attitude was professional, friendly, and courteous. [continue reading…]
The service people are very helpful and very ready to deal quickly with minor problems not requiring a service visit or appointment. Very knowledgeable crowd always willing to laugh at me when my car has a “headache” or ” tummyache ” – M. Shargool
Usually my feedback is prompted by your feedback surveys but I wanted to drop a personal note.
I have been a customer with your dealership since I moved to Canada in 1998, when you were still located where Safeway Foods is now. I followed to Port Moody (which was somewhat inconvenient) and then back to Maple Ridge when you reopened. We are on either our 3rd or 4th Mazda (lost track) and one of the things that has kept me coming back is the service department (aside from liking my car). The entire team is fantastic but in particular Jose. When it comes time to buy a car, we don’t even question where we are going – it’s usually just a model upgrade. [continue reading…]