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Proven Award-Winning Customer Service

Holding Keys“I just want to say that the service I received- in promptness, politeness and quality – was outstanding!  In all my years of car ownership – and they are considerable- I cannot remember being so pleased! The  service staff provided  was beyond service – it was a delight!

As well, Jerome was and is a wonderful representative for Mazda!  I appreciate his willingness to be patient and accommodating. Thank you to all the staff I have had the pleasure of dealing with at West Coast Mazda!”

– Elsie Manley-Casimir

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Mazda Loyalty Goes a Long Way

Handshake“I’m very happy there is now a loyalty card for Mazda. I get all [the] services and accessories from the dealership. This has always been missing, until now.” – Robert Alderson

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During the morning service of my car, I was working on my  laptop in the waiting area. Something that I noticed while I  was there, was that it was evident that the 2 gentlemen at  the service desk enjoy their jobs. They communicated with  each other, their co-workers and customers with manners and  professionalism. Another customer had brought them some banana bread  (obviously someone else liked these guys, too) and they  shared a slice with me! It was a refreshing, personable  experience!

– Anne Kirkwood

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Superior and Dedicated Service

I would like to pass on my appreciation and gratitude to Jose and the service team at West Coast Mazda. Their dedication to seeing my CX-9 repaired to my satisfaction and the provided customer service exceeded my expectations. I will continue to recommend West Coast Mazda to my friends and coworkers without hesitation.

Garnet Smith and Andrea Hutchison

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Zoom Zoom to Happiness with West Coast Mazda

I am consistently thrilled with the level of hospitality, efficiency and generosity from your service department. Jose and all the guys are superb at what they do and I appreciate it. I always leave happy. And excited to leave with a clean car even if my appointment was only a few minutes long!

Nicole Leslie

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Mazdas in the Family

Robbins Family

Dave Robbins and his family want to thank the West Coast Mazda team for the great service they have provided the entire family. Here is the Robbins family posing with their Mazdas, clockwise from top left: Louise and John and their 2006 Mazda Tribute, Dave with his 2006 Mazda3, Julia with her 2000 Mazda Protege, and Betty and her 1993 Mazda 323, which has the fewest kilometers of the bunch!

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Unlike Any Other Dealership in the Industry

The service manager and his team have always gone over and above giving me their full attention I like to receive,  and leave in awe of the appointment. No where else in the auto industry have I ever had such great service and follow up.

Oscar Douglas

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Owner’s Night and Testimonials #1

West Coast Mazda celebrates with Owner’s Night. This is a night dedicated to West Coast Mazda customers to celebrate their new investment, as well as speak with a sales representative and technician to address any questions or concerns. Find out more about vehicle warranty, safety, and performance with staff presentations alongside catered treats. [continue reading…]

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Owner’s Night and Testimonials #2

At West Coast Mazda New Owner’s Night you will have the opportunity to talk with staff, ask questions, and eat some snacks. With products on hand, our knowledgeable sales team will guide you through the buying process, as well as adding any additional accessories to your vehicle. [continue reading…]

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Sunny Weather and a New Set of Car Keys!

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It’s a sunny day and great weather for Tiffany to be driving around in her new 2012 Certified Pre-Owned Mazda3. With help from Sandi McLatchy, Tiffany was able to get her first car of her own. Have a safe drive back to Victoria!

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